Shipping & Returns
We offer free international shipping on orders above 3000$ USD.
Items will be shipped once your payment has been processed.
We ship through Brinks, Malka Amit or FedEx to ensure secure shipping.
All shipments are insured.
Your order will be delivered within 3-14 business days, based your location.
We can only send orders to a home or work address, unfortunately we can not send to PO boxes.
Packages must be signed by its owner upon arrival, valid ID required.
Store pickups available at our Hong Kong office
We accept returns for 7 days from the day you receive your item.
No questions asked. No need to explain.
Returns are accepted as long as the following conditions are met:
The diamond is returned in its original condition.
The diamond is returned with its original certificate.
We ask that you return the item via secure shipping option (Brinks, Malka Amit or FedEx).
In order to return an item:
Contact us to inform us that you will be returning the item.
Ship the item
Send us the tracking number of the shipment
Your money will be refunded within 7 business days of receiving the returned item.
Money will be refunded in the same way the original payment was made.